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Behavioral Economics and Your Brand

Behavioral Economics and Your Brand

What inspires anyone to build a relationship with one business or brand over another? The truth is people usually make choices by instinct and intuition.  Behavioral economics lays out a set of common mental shortcuts, aka biases or heuristics, that people subconsciously rely on to make intuitive buying decisions. Here's how behavioral science can streamline your customer journey.

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GoDaddy Brand Transformation
GoDaddy’s Brand Turnaround

GoDaddy’s Brand Turnaround

We've had our fill of "We're all in this together" TV ads. But back in March, I was touched by a commercial that really got me going. It had amazing voice-acting and perfect copy. But wait... This was GoDaddy! That seedy brand from the early 2000s. How'd they make that kind of transition? Here's how...

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